The people I come in contact with ARE FUCKING REDICULOUS!
I work in a call center for a Philadelphia Bank. Fine. Great. No big deal. I happen to be a very capable woman. I can handle common questions and then some. But when I have to talk to these fucking idiots who don't know which direction is up - I can't stand it.
They call me for an account balance. Sure, what is your account number? Then they tell me to hold on while they get it.
What?! WHY THAT FUCK ARE YOU CALLING WITHOUT YOUR ACCOUNT NUMBER? Am I supposed to GUESS which account is yours?? WHY GOD? WHY.
They call me because they received a notice of "non-SIGNIFICANT" funds.
I have to stop from laughing in their face. For the record, the term is non-SUFFICIENT funds. That's Latin for: YOU KEEP TRYING TO SPEND MONEY YOU DON'T HAVE. Thank you and have a nice day.
Then I get these men who want to holler at me all day about a service charge that was put on their account for falling below their minimum balance, but when I put on my MALE supervisor on the phone, suddenly they have no problem being civil and COHERENT. Suck my twat, dirt-bag and get with the program. I understood more things than you could possibly comprehend by the time I was 7. Now go make me my dinner, scum. And you better not burn it this time, or I'll have to take away your TV privileges. How does that sound?
I really don't want to get into it all. Just trust me that if I can master the art of talking to these idiots, I deserve a fucking medal - plain and simple.
2:07 PM - Thursday, Aug. 05, 2004
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